I thought the problems had been solved, but hey ho they are back again. Got same old message 4 times over the past 2 days, it wont allow me onto site for anywhere between 2mins and 10 mins at a time.
Posts: 8244 | Location: My House | Registered: 10 October 2006
Many people including myself are continuing to be kicked out of the site when trying to post. I honestly dont know how much longer people are gonna put up with this for, we write a long post only to keep loosing them.
Posts: 8244 | Location: My House | Registered: 10 October 2006
I have noticed that not many people seem to post on the forums now, me included I kept getting error message and loosing post time and time again and I know that I am not alone. I think that it is a real shame cos we used to all be so close on here but now its just not the same anymore.
Posts: 3162 | Location: United Kingdom | Registered: 13 July 2005
Moderators, could you please let us know if anything is ever gonna happen to improve the site, by this i mean that the problems experienced before (which we kept posting about as requested) have not improved in the past 6 to 8 weeks, we are still being kicked out of the site regularly or not being able to post at all, or come to that not even being able to get into the site due to down time (same messages as previously brought to your attention), It has just taken me nearly 15 mins to be able to post this message to you. The weightloss forum used to be so busy, but people have just given up with it and gone elsewhere now.
Your comments regarding these problems would be appreciated as no one has bothered to reply to our numerous messages on these points. Many thanks.
Posts: 8244 | Location: My House | Registered: 10 October 2006
Sorry about all the problems you've been experiencing on the forums recently, we realise it must be very frustrating.
Please rest assured, however, that we're doing everything we can to sort the problem out. We're trying to upgrade the service that we offer you, but we've been encountering problems which have resulted in your experience in the forums being affected.
We're working hard to make the forums work better than ever, so please don't lose faith. We hope to be back to our best soon.
The Discovery Team
Posts: 30 | Location: London | Registered: 22 August 2006
Its such a shame as I feel that a lot of people have left, gone else were and I know I posted daily but I don't now cos there has been problems with loosing posts and not being able to get on at all!!
Posts: 3162 | Location: United Kingdom | Registered: 13 July 2005
As you all know we've been trying to sort out this problem for what seems an eternity, and think we just might have cracked it!
The entire forum infrastructure has been completely updated (both H&H and DC); it has been comprehensively tested internally and we now request ALL users to keep their eyes open and let us know if you experience any problems whatsoever.
If there are any 'wrinkles' we'll be sure to iron them out immediately and permanently.
We would like to apologise to everyone for all the inconvenience and frustration that this 'crashing' had caused - we trust it's now behind us for good!
Posts: 30 | Location: London | Registered: 22 August 2006
